Question 1

What is Aidmin?

Accepted Answer

Aidmin is an e-commerce platform with artificial intelligence. It includes Aida AI assistant that helps with daily management, and can create custom features tailored to your needs — without a developer.

Question 2

Who is Aidmin for?

Accepted Answer

For e-shop owners of all sizes. AI saves you hours of work, Czech and Slovak services (GoPay, Zasilkovna, Heureka) are integrated from the start. Suitable for small shops and large businesses alike.

Question 3

How is it different from Shoptet or Shopify?

Accepted Answer

AI assistant that controls the entire admin with natural language. Custom modules without a developer. No revenue percentage. And hosting and management is completely handled by us.

Question 4

Do I need to handle hosting or technical stuff?

Accepted Answer

No. We handle hosting, updates, backups and security. You focus on your business.

Question 5

How does Aida AI assistant work?

Accepted Answer

Press Cmd+K and type what you need in plain language. Aida understands your e-shop — she knows your products, orders, customers. Navigation is instant, changes require your confirmation.

Question 6

How does creating custom modules work?

Accepted Answer

Describe what you need in plain language — for example, a stock overview. AI creates it automatically and adds it to the menu. Works with your real data, you can keep refining it.

Question 7

How does payment work?

Accepted Answer

You pay a monthly plan. Hosting, management, updates, backups and technical support are included. No revenue percentage.

Question 8

Can I upgrade to a higher plan anytime?

Accepted Answer

Yes, upgrade is possible anytime and takes effect immediately.

Question 9

What if I want to cancel?

Accepted Answer

You can cancel anytime. We'll help you export your data. No long-term contracts.

Question 10

What is the support response time?

Accepted Answer

Starter: 48 hours. Business: 24 hours. Enterprise: 4 hours with guaranteed uptime.

Question 11

Will you help me set up my e-shop?

Accepted Answer

Yes. Enterprise includes complete e-shop setup including data migration. For Starter and Business, we offer paid consultations.

Question 12

Where can I find tutorials?

Accepted Answer

Complete documentation and video tutorials are included with every plan.

Question 13

Can I switch from Shoptet or WooCommerce?

Accepted Answer

Yes. We'll transfer your products, customers and orders from popular platforms.

Question 14

How long does migration take?

Accepted Answer

Typically 1-2 weeks including testing. For Enterprise, migration is part of onboarding.

Question 15

Will I lose data during the switch?

Accepted Answer

No. We always perform a test transfer on a staging environment first, then switch to production.

Frequently Asked Questions

General

How It Works

Pricing & Payments

Support

Migration

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